Flo Masters Drain Service

Very reliable, great work!! We love them!!

Scott was very nice, but never returned to finish the work. We contacted him in April to fix our shower valve, he showed up and said he had to order part, and never came back. It’s now June and I haven’t heard anything from him.

Called several septic service companies and got attitudes as if I was bothering them; one company said they’d be out Monday, but I never heard back from them. Called Flo Masters Tuesday. My first in counter with the secretary was very pleasant. She seemed concerned and even offered to let me speak to a tech., in case it was something I could have corrected myself (to save money). When Scott got on the phone, I was impressed yet again. He was polite and after talking a few moments, he said give my secretary your address and I’m on my way. Inside of 30-minutes, he was knocking on my door. Very polite and friendly. He assured me that he would take care of my issue and he did! He I am very grateful for and to him. He will get my business from now on as I learned that he fixes water heaters as well. Thanks Scott & Savannah for your sweet spirit. Oh, and his fee was very affordable.

If I could leave 0 stars I would. Absolutely unprofessional. I called and scheduled an appointment for the next day. Told them my address was in Wilmer. Was told they would arrive between 8-10 and by 10 am next morning nothing. All that just to have the owner call me and tell me they don’t service Wilmer. Maybe they should train their employees better to know what areas they do service. He wanted to charge me an extra $75 to come out and do my service because they made a mistake. Don’t be fooled….35 5 star reviews for a company that runs like is not accurate. They must have a lot of family and friends to leave their reviews.

Left sewage all over the roof and laundry, and in the attic. May need demo and remodeling. Knows nothing.

Came out and fixed a leak in our well. Then called about a heating element in our hot water heater. Very professional and came in the same day both times. Would recommend to anyone. You will not be disappointed!

I called about a heating element being out in my hot water heater. They came the same day and were very professional! Will be recommending them to everyone I know. Very pleased with our experience!

I called him at 11pm answered immediately he was on his way soon as I was telling him my address he came and fixed my problem with the upmost respect very knowledgeable and professional the absolute best plumber doesn't lie about nothing straight forward I recommend him fully. Saved me and my kids life.